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FAQs

Quick browse questions

In communication with clients, there are often some frequently mentioned issues. Here, we summarize them to help everyone quickly identify the problems in their minds and find solutions, avoid unnecessary conversations, and improve efficiency.
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Q: How can one quickly distinguish natural crystal from counterfeits?
Q: Crystal prices vary greatly. Does more expensive mean better quality?
Q: Are inclusions and ice-like cracks in natural crystal indicative of poor quality?
Q: Must crystals be demagnetised and purified? How is this done?
Q: Which type of crystal is best for a beginner purchasing for the first time?

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